Privacy Policy
Last updated: January 2026
1. Introduction
Welcome to HWA / 火 ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation at our restaurant located at ul. Mokotowska 1, Warsaw, Poland.
2. Information We Collect
We may collect the following types of personal information:
• Contact Information: Name, email address, phone number • Reservation Details: Preferred date, time, number of guests, special requests or dietary requirements • Usage Data: Pages visited, time spent on our website, browser type, device information, IP address • Cookies: Small data files stored on your device to improve your browsing experience
We do not collect or store payment information through our website.
3. How We Use Your Information
We use the information collected for the following purposes:
• To process and manage your table reservations • To communicate with you regarding your reservation or inquiries • To improve our website and user experience • To comply with applicable legal obligations • To send you promotional communications (only with your explicit consent)
We will never sell your personal data to third parties.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
• Contractual necessity: Processing required to fulfill your reservation • Legitimate interest: Improving our services and website experience • Consent: Where you have given explicit consent for marketing communications • Legal obligation: Where processing is required by law
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Reservation data is stored for up to 12 months after your visit. You may request deletion of your data at any time by contacting us directly.
6. Cookies
Our website uses cookies to enhance your browsing experience. These include:
• Essential Cookies: Necessary for the website to function properly • Analytics Cookies: Help us understand how visitors interact with our website
You can manage your cookie preferences through your browser settings. Declining non-essential cookies will not affect the core functionality of our website.
7. Your Rights
Under the GDPR, you have the following rights:
• Right of Access: Request a copy of your personal data • Right to Rectification: Request correction of inaccurate data • Right to Erasure: Request deletion of your personal data • Right to Restrict Processing: Request restriction of data processing • Right to Data Portability: Receive your data in a structured, machine-readable format • Right to Object: Object to certain types of processing • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at the address below.
8. Third-Party Services
We may use third-party services for analytics. These providers have their own privacy policies governing the use of your data. We do not share your personal reservation data with any third-party marketing services.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, you can reach us at:
HWA / 火 ul. Mokotowska 1 00-640 Warsaw, Poland Email: privacy@hwa-restaurant.pl Phone: +48 22 000 0000
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.